Questions? We’ve got answers
What happens when my plan expires?
Your license is valid for a year from the date you purchase it. For example, if you purchase on 19th Sep 2018, you’ll get regular updates to myresQR until 18th Sep 2019. To receive updates after that, you will need to renew your license.
Does the myresQR kit work with multiple users?
No. One kit is valid for a single user as the kit has your medical details and emergency contacts which are unique to you.
Are there any special pricing for NPOs/NGOs?
Contact us for more info.
What payment methods do you accept?
We accept payments through Razorpay which is integrated with all major credit cards and debit cards.
Can I sign up my whole family for myresQR card?
Yes, you may create multiple profiles under your myresQR Card account for all of your family members. If possible, we believe it is best to allow competent adults who are capable of creating and managing an account to have their own account and profile separate from your account and profile. Even if the accounts are separate, someone can still grant you access to manage or view their account at will. The cost is the same as each profile has to have its own subscription to myresQR Card for the associated myresQR Cards to be usable.
Can I sign up a family member without signing up myself?
Yes, you may create multiple profiles under your myresQR Card account for all of your family members. If possible, we believe it is best to allow competent adults who are capable of creating and managing an account to have their own account and profile separate from your account and profile. Even if the accounts are separate, someone can still grant you access to manage or view their account at will. The cost is the same as each profile has to have its own subscription to myresQR Card for the associated myresQR Cards to be usable.
Should I list my medication?
If you take a Medicine prescribed by a doctor, to be consumed regularly for example Warafin for anticoagulant, then list that. You don’t need to list multi-vitamins, fish oil capsules, or calcium tablets that you purchase at a drugstore.
What type of medical information should I enter?
Your myresQR Card record is designed to help paramedics properly treat you in an emergency, so you should include any information that you would tell your doctor about. We ask you for medications, allergies, medical conditions, immunizations, and past surgeries.
Which doctor(s) should I add?
If you see a specialist regularly who would have detailed information on your health history, please add their name and phone number. You can also add your primary care physician. These contacts would be used by a hospital to request your medical record, or to alert the physician that you are receiving emergency care. You can also encourage your trusted physicians to sign up for myresQR Card and share only those elements of your profile you which to share with your physicians.
Should I list my over-the-counter (OTC) medications?
The medications section is intended for medications you take regularly, primarily those prescribed by a doctor. If you take daily aspirin, you should include it. If you take an occasional Advil® for muscle pain, you can leave that out.
I have multiple sticker sheets - how do I tell which belongs to each family member?
Please write the name of each family member on their sticker sheet in the designated location. If you have lost track of which sticker sheet belongs to each person, just log in to your account on myresqr.life, where you can see the 10-character myResQR Card code for each of your family members. That 10-character code is also printed on every myresQR Card, so review your sticker sheets to find the match.
Is myresQR Card secure?
Yes, myresQR Card is fully secured with 128-Bit Encryption on secured servers and uses the same strong security technology used by many reputed organizations. You can read more about our Terms and Conditions and Privacy Policy.
Who can access my myresQR Card record?
Only you, trusted contacts, and vetted medical professionals can access your myresQR Card record. You can access your myresQR Card record at any time by logging into your account. ONLY Certified medical professionals can access your record for a short period of time by scanning your myresQR Card when the need arises.
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